Gartner® Report: Mature Business Continuity to Strengthen Operational Resilience
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Business Continuity Is a CIO-Level Priority
Midsize enterprise CIOs are increasingly responsible for connecting business continuity, disaster recovery, crisis management, and cross-functional response. But many continuity programs still rely on static plans, unclear ownership, and manual processes that are difficult to trust when disruption occurs.
In this Gartner report, learn how CIOs can strengthen business continuity by keeping plans current, clarifying accountability across IT and the business, improving communication, and measuring readiness through business impact analysis, testing, and recovery exercises.
Download the report to explore practical guidance for maturing business continuity and reinforcing operational resilience across midsize enterprises.
Key Takeaways
In this report, you’ll learn how to:
- Keep business continuity plans current, practical, and ready to execute
- Clarify ownership across IT, business units, and executive leadership
- Align business continuity with disaster recovery, incident response, and crisis management
- Improve communication during business-impacting events
- Measure readiness through BIAs, tabletop testing, recovery exercises, and department-level planning
Gartner, Mature Business Continuity to Strengthen Operational Resilience in Midsize Enterprises, Patrick Long, Mike Cisek, 19 March 2026.
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PREVIEW
Midsize enterprise CIOs are pivotal in leading business continuity and overseeing crisis management, disaster recovery and cross-functional coordination. CIOs must aggressively mature operational resilience to enable rapid response to both change and disruptions.
Insights at a Glance
The rate of business and technology change is accelerating at an unforeseeable pace. The ability to outpace the business appetite for change but also respond to disruptions is a balancing act that can either lead to the potential collapse of your business or a successful recovery. Midsize enterprise (MSE) CIOs are in a unique position to not only lead the way in advancing change in the business but also act as the backbone of resiliency. This is particularly true when it comes to business continuity. The proximity of the C-suite can be an advantage for maturing business continuity and strengthening operational resilience.
When an unexpected significant disruption threatens to break business operations and/or an outage exceeds the maximum tolerable downtime, execution of a well-formulated business continuity plan (regardless of cause) is paramount to delivering operational resilience. Within MSEs, business continuity and disaster recovery are