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What Is Fusion Risk Management?

Fusion Risk Management is a purpose-built enterprise resilience platform that redefines how your organization plans, responds, and recovers from disruption.

Unlike traditional risk and GRC tools, Fusion connects people, data, and processes into a unified decision-making system that helps organizations stay ahead of disruption. Fusion Intelligence automatically converts static plans into live data, identifies vulnerabilities through large-scale scenario simulations, and delivers actionable insights based on validated organizational data.
Fusion is the category leader when it comes to enterprise resilience, according to both the Forrester Business Continuity Wave and the Gartner Business Continuity Magic Quadrant.

What Does Fusion Risk Management Do?

We transform disconnected plans and data into coordinated responses

Organizations regularly face the same core issues when disruption occurs: static and out-of-date plans, disconnected teams, and no single source of truth.

Fusion resolves these issues. Our platform dynamically links planning, response, and recovery into one purpose-built suite of capabilities designed to help organizations clearly understand how their business operates, anticipate what could disrupt it, and respond effectively when impacts become reality. Accurate, real-time data and adaptive plans allow your team to make fast, confident decisions when it matters most.

The Fusion Framework® System is a great product, but the reason we ultimately selected Fusion Risk Management over other solutions is because they are the best team. We love the tool, but it was and is more about having a partner who can help us move forward. We have every intention to keep growing and finding creative ways to leverage the capabilities of the Fusion Framework System. Any time a new matter comes up, my team is able to say with confidence, ‘We’ll take that. We can build that programme. We’ve got it. No worries!
Tracey Judge
TransUnion

What Is Fusion’s Mission?

Empowering confident decision-making in planning and in crisis.

Fusion powers resilience by enabling organizations to anticipate, prepare for, respond to, and learn from any situation. We are dedicated to building a resilient world through innovation, thought leadership, and connected community.

What Does Fusion’s Platform Do?

Fusion connects decision-making to execution

Fusion enables confident decisions and fast, coordinated action by connecting the right data, teams, and recovery steps in one unified view. This is accomplished through the following key pillars:

Understand Your Business and Its Risks 

Get a real-time, comprehensive view of operations, dependencies, and threats through integrated data.

Plan for Disruption

Build adaptive, continuously updated continuity, crisis, and recovery strategies across the business.

Respond with Confidence 

Enable fast, coordinated response and communication across teams, systems, and stakeholders. When disruption hits, Fusion connects the right actions with the right people, instantly.

Recover and Improve Continuously  

Automate post-incident reviews, test more often, and track progress to raise program maturity. Resilience is a cycle, not a checkbox.

Unify Resilience Across the Enterprise

Break down silos between business continuity, disaster recovery, crisis response, and risk management for a connected strategy.

How Does Fusion’s AI Platform Work?

Fusion uses AI to amplify human resilience expertise

Fusion Intelligence is a purpose-built AI anchored to your validated enterprise data, eliminating the hallucination risk that makes generic AI dangerous in mission-critical contexts. AI-powered inFusion ingests and maps your static documentation to generate and test thousands of scenarios. Operations, third-party vendors, and critical services are continuously monitored by AI, allowing your team to effectively predict risks and prepare strategies before disruptions escalate. Anchored by your enterprise model, each AI-assisted output is not only explainable, but auditable and regulator-ready.

How Does Fusion Integrate with GRC and Other Risk Management Tools?

Enterprise resilience tools and GRC systems are complementary, not competitive. GRC handles governance. Fusion handles execution, intelligence, and decision support under pressure. To ensure comprehensive risk management, Fusion integrates bi-directionally with the platforms your teams already use, including ServiceNow, Archer, IBM OpenPages, Everbridge, and more.

Supported platforms include:
  • ServiceNow GRC
  • IBM OpenPages
  • RSA Archer
  • Everbridge ENS
  • ServiceNow ITSM/CMDB
  • DevOps and ITOM tools
  • Custom systems via REST API
GRC Fusion
Risk register entries

Control test results, compliance obligations, and criticality ratings that inform BIAs and dependency maps

Third-party risk scores

Critical vendor profiles that escalate continuity or resilience requirements within the platform

Process hierarchy

Organization and process taxonomy definitions kept in sync as the system of record for compliance reporting

Fusion GRC
Dependency maps

Upstream and downstream exposure maps that feed risk ratings and control priorities back into GRC tools

Exercise findings

After-action items that create or update issues, trigger corrective actions, and produce compliance evidence

Recovery objectives

RPO/RTO targets for processes and applications that populate risk fields and inform control frameworks

What Problems Does
Fusion Address?

Organizations using Fusion report 30–50% faster response and recovery times due to automated, coordinated workflows. Customers gain real-time visibility into business impact and response status, improving executive confidence during incidents. Teams reduce time spent maintaining plans and assessments by automating data updates and streamlining stakeholder input. Projects that once took weeks to organize can now be executed in hours and analyzed instantly.

Fusion’s structured object model encodes the enterprise across six interconnected dimensions: critical services, business processes, applications and infrastructure, locations and facilities, vendors and third parties, and teams and roles. This multi-dimensional dependency graph is proprietary to each customer. It is built, curated, and governed over time. It cannot be generated by an LLM, purchased from a data provider, or replicated by a competitor without years of investment.

World-class community

Ideas are shared to build a more risk-aware and resilient world.

Superior technology

Executive dashboards, automated reporting, and board-ready metrics build the confidence and investment that resilience programs require.

Purpose-built

Integrated solutions designed to enable and empower resilience.

Resilience leader

Fusion is recognized as an innovation and thought leader in the resilience market.

What Types of Companies Use Fusion?

  • Global Banking & Financial Services
  • Healthcare & Life Sciences
  • Insurance
  • Retail & Consumer Goods
  • Manufacturing & Supply Chain
  • Technology & SaaS
  • Telecommunications
  • Credit Unions & Regional Banks

Organizations generating over $7 trillion in combined revenue rely on
Fusion for their most critical resilience decisions

Read About Fusion’s Real
Outcomes from Real Customers

What Risk Leaders Are Saying
About Fusion

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Fusion provides a platform where the user community can ask questions of each other and receive feedback, learn how to operate within the Fusion Framework System, and gain critical insights into how others are operating their continuity programs. With Fusion, I can execute my vision of transforming EMC’s continuity program into an even stronger resilience program.

Randy Ratekin
Enterprise Continuity and Risk Manager EMC Insurance Companies
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I knew that, at any time, I could pick up the phone and say, ‘I’m drowning; I need help,’ and Fusion associates would be there for me. As a team of one, it was either sink or swim, and I was able to swim because of the people at Fusion.

Business Continuity Manager
Blue Cross Blue Shield of Massachusetts
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We saw immediate benefits to our disaster recovery program with the implementation of Fusion.

Gary McCusker
Director of Service Continuity AmerisourceBergen

How Do I Get Started with Fusion?

Request a Demo

See Fusion in action with a live, personalized demo from a resilience expert who understands your industry and use case.

Schedule a demo

Talk to an Expert

Connect with a Fusion resilience specialist to discuss your specific challenges, regulatory requirements, and program goals.

Contact an expert

Explore Resources

Read analyst reports, case studies, and thought leadership from the recognized category leader in enterprise resilience.

Visit Resources

Fusion Risk Management FAQs

Fusion is not a GRC tool, but an enterprise resilience platform built to handle execution, intelligence, and decision-making under pressure. GRC tools, such as ServiceNow IRM, RSA Archer, and Riskonnect, are built around risk registers, control frameworks, and compliance attestations. They primarily handle governance. Even though they serve different purposes, these tools can be utilized complimentarily. While GRC handles governance requirements, Fusion prepares organizations for when disruption actually strikes. With the ability to integrate with most major GRC platforms, you won’t have to choose one over the other; you can take advantage of both.

Fusion customers range from regional credit unions and mid-market insurers to Fortune 500 financial institutions and global manufacturers. Regardless of size or revenue, organizations still have the same need for accurate data, live plans, and the ability to respond to incidents with confidence. With AI-powered tools like inFusion, your organization can dramatically reduce the time and internal resources needed to scale your resilience program.

Implementation timelines can vary based on program scope, existing data quality, and the number of scenarios being deployed. With AI-powered inFusion, Fusion can ingest your existing plans, documents, and spreadsheets and convert them into live structured data in minutes rather than months, effectively eliminating the need for manual data entry. To streamline the process even more, Fusion’s professional services team provides consultative support across solution design, configuration, API connectivity, and user rollout, ensuring you get more value starting as early as day one.

ServiceNow is specifically built for workflow, governance, and IT service management. Fusion solves a different problem. It models how disruption spreads across your enterprise in real time, identifies what’s impacted in seconds, and optimizes recovery sequencing given your current constraints. ServiceNow can coordinate a response, but only after someone has already identified what is impacted. Unlike ServiceNow, Fusion can automatically identify all impacted capabilities, without the need for human intervention. While both ServiceNow and Fusion can be integrated to work together, users of ServiceNow alone report that it is not able to produce the same level of financial exposure analysis, dependency intelligence, or recovery optimizations their boards and regulators require.

The business case starts by asking one key question: what is your actual financial exposure to disruption right now, and does your current resilience spend match it? Most organizations know what their program costs, but they don’t know how much a major disruption would cost, modeled against their specific dependency chains, service criticality, and regulatory penalty exposure. Fusion translates that gap into CFO-grade outputs: revenue at risk per hour by critical service, cost of delayed recovery against RTO thresholds, regulatory penalty exposure under DORA and PRA/FCA, and efficiency savings from automating manual program work. Enterprise customers report significantly faster recovery times and quantified loss avoidance that consistently exceeds their yearly platform investment.

Consulting firms outline strategy. Fusion operationalizes it, constantly. PwC, Deloitte, and McKinsey deliver time-bound outputs. Their frameworks, governance designs, and regulatory roadmaps are limited to how your organization looked at the time of the engagement. Once an employee changes, a vendor shifts, or a system is retired, that work no longer applies. Fusion ensures that the planned strategy lasts through operational change. With a continuously curated enterprise model, ensure your organization’s dependencies, processes, and recovery strategies remain current and testable. With Fusion, your model compounds in accuracy and value with every disruption, exercise, and organizational shift.

Nothing gets thrown away. Fusion’s AI-powered inFusion tool converts your existing Word documents, Excel spreadsheets, and legacy BCM plans into live, structured resilience data automatically. From there, your institutional knowledge and existing plan structures become the foundation of your Fusion model. As your data updates, the model stays current, automatically syncing rather than requiring manual maintenance cycles.

Regulators under DORA, PRA/FCA, and equivalent frameworks are no longer asking “do you have a plan?”. They’re asking for demonstrable evidence that your organization can perform as needed under real stress conditions. Fusion provides three things that boards and regulators require that static programs cannot:

  • An always-current enterprise model grounded in live data,
  • Automated testing at scale that generates thousands of scenario variations rather than one tabletop per year
  • Real-time dashboards and automated reporting that produce audit-ready, explainable outputs on demand

Every AI-assisted output is transparent, traceable, and explainable. Fusion built each specifically to satisfy major auditing requirements.

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