Closing the Confidence Gap: When disruption hits, can you navigate confidently and recover?​

Resilience programs are under pressure to do more than document risk. They must withstand real business disruption and provide a clear path to enterprise resilience. Boards expect clarity. Regulators expect proof. Executives expect confidence in decision-making when disruption hits, and they expect to sleep at night.  

Yet many organizations are still navigating fragmented data, inconsistent testing, and limited visibility into what truly matters most. 

Over the past year, Fusion has analyzed customer insights, Fusion’s proprietary Enterprise Resilience Report, benchmarking data, and thousands of practitioner conversations. A clear pattern is emerging around what separates resilient organizations from those still operating on static, plan-based approaches. 

In this session, Lisa Schreiber, Chief Customer Officer, and Chris Holmgren, Sr. Manager of Professional Services, will share:  

• Where resilience programs are advancing, where they are stalling, and what separates high-performing organizations from those still operating on static plans  
• The disconnect between executive expectations and operational execution, and how leaders are securing support for the right investments  
• How testing practices are evolving beyond plan validation to drive real-world readiness, and where gaps remain  
• How connected data and integrated processes strengthen response, recovery, and enterprise-wide confidence 

This session delivers practical insight grounded in real-world experience. Attendees will leave with a clearer understanding of how resilience maturity is evolving and the concrete steps leaders are taking to build confidence across the enterprise.