Case Studies

Posted on: August 2, 2023
Author: Fusion Risk Management

Managing Third-Party Supplier Risk in the Financial Services Industry

Understanding supplier criticality to ensure effective business continuity planning

This leading financial services firm shares how it utilizes the Fusion Framework® System™ to better manage supplier resiliency and ensure total business operability in the face of disruptive scenarios.


The Challenge

This leading financial services firm had previously siloed business continuity processes, where different suppliers were handled by separate risk professionals. Unified business continuity planning was difficult to achieve, and communication to senior stakeholders about the criticality of supplier services was limited. The company required an agile and unified risk management process that allowed complete stakeholder visibility and actionable continuity planning relative to supplier criticality.

North Star Icon

Fusion's Solution

Fusion enabled this financial services firm to unify its business continuity and disaster recovery programs by helping the company implement a streamlined and robust supplier risk management program. Fusion’s visual dashboards ranked the company’s suppliers by criticality and outlined the continuity plans for each, allowing the company’s risk professionals to easily highlight, predict, and plan for plausible risks to senior stakeholders. The company has been able to harness the power of these customized insights to better manage supplier resiliency and ensure total business operability in the face of any disruptive scenario.



Financial Services



Resilience MIS


Business Size

15,000-20,000 employees

Written By

Previous Post

Leading Technology Provider
Case Studies

Next Post

Leading Telecommunications Firm
Case Studies

Ready to get started?

Lead the way in operational resilience with Fusion and see how we can build resilience into your organization.