Community Spotlight: Global Investment Management Firm


Posted on: January 5, 2018

The Community Spotlight Blog Series

This series highlights some of the great stories from the Fusion community as well as the innovative things our clients are doing in the industry. In this post, we discuss a global investment management firm that started using the Fusion Framework System focusing on business continuity, but quickly realized the value it could bring to other parts of the business – expanding into operational risk, security, vendor management, and more.


The Problem: a global investment management firm was looking for a system that could grow with them that wasn’t sluggish or prone to losing data. It needed something that end-users could easily use to streamline processes across all areas of risk and resilience.

The Solution: the scalability of the Fusion Framework System with the usability of the Lightning Platform.


This investment management firm needed to unify its business continuity and operational risk programs to gain a holistic understanding of its business operations and enhance resilience across the firm. Deploying and adapting the Fusion Framework System provided the foundational capabilities it needed to implement a full suite risk management capability to a large, sophisticated and demanding organization.

With this client, the mandate was to replace a well-known existing GRC tool with a solution that was more powerful, flexible, dynamic, intuitive, and effective in all elements of risk data capture, management, organization, interrogation, analysis, and reporting. This included integrating bespoke reference data, scoring methodologies, and workflows, delivering the capability to align operational, technology, cyber, vendor, business continuity, resiliency, and security risk in a single platform. Further, the implementation was able to deliver significant customization of out of the box reporting to support executive, regulatory, audit, and client reporting.

The company required the solution to not only deliver the foundational framework components for each risk vertical, but also that the output was able to be aggregated and presented in intuitive, user-friendly dashboards to drive targeted risk mitigation and investment.

The result was an industry leading solution demonstrating best in class functionality, user experience, and outputs. The solution incorporates qualitative and quantitative risk management techniques supporting risk identification across the time horizon (backwards, point in time, and forward looking). It also integrates subjective and objective measurement techniques as well as aggregated risk reporting and analytics, providing the ability to make data-driven decisions by identifying the most relevant risks with the most effective solutions. The effort also has helped transform its culture. Instead of being viewed as a burden – risk management is now viewed as an asset across the enterprise.