Timing and effective decision-making are critical when it comes to managing an incident. Each situation has its own unique set of circumstances. By mobilizing the right response quickly, you can prevent a small incident from growing into a full continuity event or even a crisis. As organizations continue to transform, their approach to incident management must also transform.
Because a crisis can develop at the speed of the internet, incidents must be managed at the first line of defense – your communities of employees, associates, members, suppliers, and vendors – to prevent escalating into a major disaster. Are you equipped to manage incidents and engage your front lines from one location no matter what the situation is?