The Customer Spotlight series is a presentation delivered by a Fusion customer. The topics focus on sharing success stories, overcoming challenges, tips and tricks, and showcasing how customers use Fusion.
Title: Expanding our Community, Shrinking our Risk
Description: This session covers how Hilton is using a new app, community licenses, reporting, and translations to get a more holistic look at accidents and incidents across their hotels. Justin Cartmill and Zainab Kapadia will provide an overview of Fusion expansions/use cases and a demo of their latest feature: Hilton’s “Accident/Incident Database”.
Presenters: Justin Cartmill, Director – BCM & Crisis Management, Hilton and Zainab Kapadia, Senior Manager BC Technology, Hilton