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Customer Story: Leading Financial Services Company

Posted on: March 29, 2024

This Customer Story features Melanie Smith, an experienced Business Continuity Planning Manager at a leading financial services company. Learn about the value of the Fusion Framework® System and the impact that it’s had on her day-to-day role as a practitioner.

“From the business continuity planning side, one of the things that I really love about Fusion is the guided workflow. I used to have to spend hours with each team and instead we’ve got the guided workflow which saves such a huge amount of time. One of the other things that we did with the guided workflow too is we’ve got training videos linked on each step of the guided workflow, and we’ve got really good feedback on that,” says Melanie.


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