Building Stronger SaaS Resilience in 2026
SaaS platforms sit at the center of how modern organizations operate. They also introduce risk that cannot be managed with contracts and documentation alone.
The 2026 Forrester guidance outlines what strong SaaS resilience requires, from backups and legal protections to access controls, testing, and validated workarounds. What most organizations struggle with is execution.
The research highlights several practical areas where organizations must act to reduce SaaS risk and improve resilience:
- Implementing reliable backups and recovery options beyond native SaaS capabilities
- Establishing legal protections and service-level expectations with vendors
- Reducing exposure through access controls, encryption, and platform visibility
- Validating resilience through regular testing, exercises, and failover scenarios
See how leading organizations are applying these practices and validating SaaS resilience
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The rapid adoption of SaaS platforms like Microsoft 365, Salesforce, and Workday is changing how businesses address data resilience. Understanding data protection isn’t straightforward. Technology and risk leaders must build a new framework for assessing risks in SaaS platforms and acquire new tools for mitigating those risks. Building a SaaS application data resilience strategy will require changes to everything from procurement to backup software choices.