Resilience by Design: Practical Strategies for Proving and Communicating Program Value

For resilience practitioners, sometimes the hardest part of the job is proving the value of your work. Too often, programs are seen as cost centers rather than enablers of trust, agility, and confidence. Practitioners need a clear framework for showing how their work drives measurable business outcomes. 

During this Fusion-hosted webinar, featured speaker, Forrester Research VP Amy DeMartine, will share research-backed insights and practical approaches to help practitioners define and communicate the value of their resilience programs. She’ll explore how “resilience by design” empowers teams to turn accurate data into coordinated action, highlight where programs deliver tangible impact, and discuss how to gain the recognition needed to grow and mature. 

Amy will also explain how concepts like chaos engineering can be adapted to resilience practices — helping practitioners stress-test operations, uncover hidden dependencies, and build greater confidence in their readiness. 

This session will provide practitioners with clear takeaways they can apply immediately to strengthen their programs, secure support, and elevate their role within the business. 

Discussion topics will include: 

• Practical frameworks for defining and proving program value 
• Communicating impact in business terms that stakeholders understand 
• Applying chaos engineering concepts to uncover hidden risks 
• Real-world strategies for increasing recognition and resources for resilience programs 

You’ll leave with: 

• Tools to prove the value of resilience programs 
• Strategies to communicate impact effectively to stakeholders 
• New approaches for testing readiness and strengthening resilience maturity