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10:00 am

Fusion June Customer Spotlight

June 3 @ 10:00 a.m. - 11:00 a.m. CDT
Engage Customer Spotlight

This session covers how Enterprise Risk Management (ERM) at Carnegie Mellon leveraged the Lightning Experience to re-imagine the user experience of Business Continuity and Disaster Recovery Plans.  By adopting an agile methodology, peer benchmarking, focus groups, and a university-wide communications strategy, ERM launched the Lightning Experience in January 2020 to critical acclaim. Melanie Lucht will share the story of ERM’s Lightning journey and provide a demo of CMU’s Lightning Experience.

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